If an item purchased from the online store is defective, it may be returned within 14 days of receipt.

The return of an item of unsatisfactory quality (containing defects or flaws) is processed at the seller's expense.

Refunds are issued to the bank card used for the original payment within 10 (ten) banking days, starting from the banking day following the Buyer's submission of the refund request.

It takes 5–30 business days for the transferred funds to be credited (the timeframe depends on the bank that issued your card).

To return an item, please contact us via email or by calling +79313611120.